RealAdvice

WarpCore

WorkFlow PM

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A task does not move on My Tasks

Troubleshooting

A task does not move on My Tasks

You drag a card or pick a column, and “Task not moved” appears.

Symptom

On My Tasks, you drag a card to another column, or pick a column in its ⋮ menu, and a message titled Task not moved appears at the bottom right. The card stays where it was.

Likely causes

#
What the message says
Cause
1
It starts “This task was added by hand.”
Someone added the task to running work. My Tasks cannot tell which stage a column means for it.
2
It names a value, for example “Value approved” must be yes before this task can move to In review.
The move tests a value on the project, and the value does not pass.
3
It says someone must approve the task before it can be finished.
The task needs an approval before it is done, and nobody has given it, or it is out of date.
4
“Only a manager can make this move.”
The template keeps this move for managers.
5
“You cannot move this task.”
Your role only reads, or you are no longer on the work.
6
“This task changed a moment ago. The board shows it as it is now.”
Someone moved the task while you were looking at it.
No records

Checks

  • Read the whole message. It names the rule, the value or the approval.
  • Open the task's project from the card's title, and read its Fields and the task's row.

Fix

Confirm it worked

Move the card again. A message titled Task moved, or one that names what happened, appears, and the card is in its new column.

Who to ask

A manager of the department that runs the work: they can set values, make the move, or override the rule.