Symptom
On My Tasks, you drag a card to another column, or pick a column in its ⋮ menu, and a message titled Task not moved appears at the bottom right. The card stays where it was.
Likely causes
No records
Checks
- Read the whole message. It names the rule, the value or the approval.
- Open the task's project from the card's title, and read its Fields and the task's row.
Fix
- Cause 1: open the property or engagement, and move the task in its Work panel. See Move a task to another stage.
- Cause 2: ask a manager to set the value. See Change a project's values.
- Cause 3: ask the approver to approve the release. See Approve as Legal, Accounting or Executive.
- Cause 4: ask a manager to make the move, or to override the rule.
- Cause 5: ask a manager for a role that can move tasks.
- Cause 6: look at the card again, then move it if you still need to.
Confirm it worked
Move the card again. A message titled Task moved, or one that names what happened, appears, and the card is in its new column.
Who to ask
A manager of the department that runs the work: they can set values, make the move, or override the rule.