Symptom
On Publish in the template editor, Publish this version is gray, and nothing happens when you select it. Often a message at the bottom right also says “Publishing is blocked while anything in the list is outstanding.”
Good to know
Nothing is wrong with the draft's saved work. The button waits until every check passes, so that a version nobody can change is never published half-built.Likely causes
No records
Checks
- Read the list under Before publishing. The first item is what publish would refuse with now.
- Look at the left menu: a number beside a section counts the items that section must fix.
- Check the version's status beside its number at the top of the editor. Only a version that shows Draft has the button.
Fix
- Select each item's Go to link and fix it in that section. How to fix each one: Publish checks. Then come back to Publish: the list checks again when it opens.
- Reload the page. If Version not checked shows again, ask tech.
Confirm it worked
The list says Ready to publish. in a green box, and Publish this version can be selected. To publish: Publish a version.
Who to ask
Any department manager or company administrator can fix the items and publish. If the check itself keeps failing, ask tech, with the template's name and the version number.