WarpCore

Symptom

On Workflow Projects, New project is grayed out.
On Workflow Templates, New template is grayed out.
On a template's page, Revise is grayed out on a published or retired version, and the button at the top right reads Draft already open.

A template · Versions

Example · sample data

Version	Status	Published
v3	Draft	—
v2	Published	9/15/2026 · demo.manager@example.test
v1	Retired	6/2/2026 · demo.manager@example.test

No versions yet — open a draft to start authoring.

Revise, grayed out. The template already has a draft: the row at the top.
Edit. Opens that draft. Change it and publish it, and Revise works again.

Likely causes

#	Button	Cause
1	New project	The department is switched off. A message says “This department is inactive. Contact tech to activate it.”
2	New project	No department is chosen. The list starts on an active department, so this happens when none of yours is active, or you have none.
3	Revise	The template already has a draft. A template has one draft at a time. A message says “This template already has a draft. Publish or delete the draft before you revise another version.”
4	Revise	Another change on the page is still saving. The buttons wait until it ends.
5	New template	No department is chosen. The list starts on an active department, so this happens when none of yours is active, or you have none. A message says “Choose a department first.”, or “You have no role in a department yet. Ask a company administrator for one.” A company administrator, who sees every department, reads “No department exists yet. Add one with New department first.”

No records

Checks

For cause 1, look at Department at the top of the list. A department shown with (inactive) is switched off.
For cause 2, open Department. If it offers nothing, you have no role in a department. If it offers only departments with (inactive), see cause 1.
For cause 3, look at Versions: a draft is the row that says Draft, at the top.
For causes 3 and 5, point at the grayed-out button: its tip repeats the message.

Fix

Ask tech to switch the department on. Until then you can still write its templates. Work for a property or an engagement does not start from New project in any case: see Start work on a property or engagement.
Choose an active department in Department, or ask a company administrator for a role in one.
Select Edit on the draft. Make the change you wanted there, and publish it. If nobody needs the draft, select Delete draft on its row instead, then select Revise on the version you want to start from.
Wait a moment. The button comes back when the change has saved.
Choose a department in Department. If it offers none, ask a company administrator for a role in one. If no department exists yet, a company administrator adds one with New department: see Create a department.

Good to know

A deleted draft cannot be brought back. Before you delete one, read who changed it last: the question names them. See Delete a draft.

Confirm it worked

The button is no longer grayed out. On a template's page, the button at the top right reads Open a draft again, and the line under the name says no draft open.

Who to ask

Tech switches a department on. A company administrator gives roles and adds departments. For a draft someone else started, ask them: the template editor shows who changed the draft last. See also Drafts, published and retired versions.

“New project”, “New template” or “Revise” is grayed out