What you need to know
Fields lists the values each project of this template records. A holds a yes or no answer, text, a number, a date, or one option of a choice. People fill the values in on the project's page. A on a task or a transition tests them, so add the fields before the tasks that depend on them.
A field can also belong to each task instead of to the project: tick For each task, and each task fills it in for itself, such as the description of a ticket. Such a field is not in the project's Fields: the person who files a ticket fills it in, and the ticket shows it when it is opened. No condition tests it. A field marked Required must have a value before the ticket is filed. See File a ticket.
How to get here
In the template editor, select Fields in the left menu. It comes after Outcomes and before Tasks.
What is on this screen
Under Field list, one row per field, in the order they were added. Under Add a field, a Name, a Type, and Add field.
What you can do here
- Add a field: type its Name, choose its Type, and select Add field. Set the rest after.
- Rename a field, change its type, or mark it Required or For each task.
- Give a choice its options, or take one away with the × on it.
- Show a choice's answer on a task's card: select Shown answer, pick the Task and the Answer, type the Line the card shows, and select Save. The task can belong to another template of the department, such as an engagement's task that shows an answer recorded on a property's work. To stop showing it, select Clear.
- Then make a task depend on a value: Make a task depend on a value.
Who can do what here
A department manager or a company administrator changes the fields of a draft. Anyone with a role in the department can read them. On a published or retired version, the rows are grayed out and Add a field is not shown. A Shown answer that is set still opens, to show its setting, with nothing to change.
Things to know
- A field that a condition tests cannot be deleted, its type cannot change, and it cannot become a field for each task. A message says which condition still tests it, on a task or on a transition. Remove that condition first.
- Changing a choice to another type deletes its options, so it asks first: “Only a choice has options, so its options are deleted.” Its Shown answer is deleted too.
- The option a Shown answer uses cannot be taken away. The option stays, and a message names the field and the answer and ends “stays an option. Change or clear its Shown answer first.” To rename that option, add the new name as an option, set the Shown answer to it, then take the old option away. See Removing an option was refused.
- Deleting a field asks first: “Projects already running are unaffected — this edits the draft only.”
- A choice can have up to 100 options.
Good to know
Required does not stop any work. A project starts with every value empty, so the mark only tells people which values to fill in.