RealAdvice

WarpCore

WorkFlow PM

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Removing an option was refused

Troubleshooting

Removing an option was refused

A choice's Shown answer uses the option: change or clear it first.

Symptom

On a draft's Fields, you took an option away from a choice with the × on it. A message titled Change not saved appears at the bottom right of the screen, and the option comes back.

Likely causes

The field's Shown answer uses that option: when the field holds it, a task's card shows a line. Without the option, no project could hold that answer, so the card would never show the line. The message names the field and the answer, and ends “stays an option. Change or clear its Shown answer first.”

Checks

  • Look at the end of the field's Options. Its Shown answer reads the answer and the task. Is the answer the option you took away?

Fix

  1. To stop showing the line, select the Shown answer, then Clear. Then take the option away.
  2. To show the line for another option, select the Shown answer, pick that option in Answer, and select Save. Then take the old option away.
  3. To rename the option, type the new name as an option first. Then set the Shown answer to it, as above, and take the old option away.

Confirm it worked

The option stays away and no message appears. The Shown answer reads the answer you chose, or only its name once it is cleared.

Who to ask

A department manager or a company administrator changes the fields of a draft. See Fields.