RealAdvice

WarpCore

WorkFlow PM

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Stop work was refused

Troubleshooting

Stop work was refused

Only a manager of the work stops it, after a negative answer.

Symptom

You selected Stop work on a task's card in the Work panel. A message titled Not stopped appears at the bottom right of the screen, and the work stays as it was.

Likely causes

The message says which one it is.

#
The message
What it means
1
“Stop work is for a manager of this work.”
You do not manage the engagement’s work, or the work on one of its properties. Stop work changes all of it, so it needs a manager of each.
2
“Stop work follows a No-go, a lost bid or the client declining. Record the answer first.”
The task’s answer changed while you were looking at it, or it is not negative.
3
“The engagement's properties changed while you were confirming. Open Stop work again.”
A property was added or removed, a payment arrived, or a property was dropped while the question was open.
4
“This work is canceled already.”
Someone canceled the engagement’s work while you were looking at it.
No records

Checks

  • Look at the task's question under Question to answer, or the client's answer under the task's needs.
  • Reload the page and select Stop work again: the question lists the work as it is now.

Fix

  1. Ask a department manager to stop the work.
  2. Ask the person on the task to record the answer, then select Stop work again.
  3. Select Stop work again and read the new list before you confirm.
  4. Nothing to do: the work is canceled. See Cancel and reactivate a project.

Confirm it worked

A message titled Work stopped appears, and the engagement's work leaves the Work panel.

Who to ask

A department manager. See Stop the work after a negative answer.