RealAdvice

WarpCore

WorkFlow PM

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Help

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Troubleshooting

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Skip was refused

Troubleshooting

Skip was refused

Only the person on the task, or a manager, may skip it.

Symptom

You selected Skip on a task's card in the Work panel, and then Skip in Skip this task?. A message titled Not skipped appears at the bottom right of the screen, and the task stays as it was.

Likely causes

The message says which one it is.

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The message
What it means
1
“Only a manager, or the person this task is assigned to, may skip it.”
You are not on the task, and you are not a manager of the project. Skip shows only to a person who may skip that task.
5
“Only a person who may give this task's Legal approval may skip it.”
The task needs an approval. Only a person who may give every approval it needs may skip it. A manager and the person on the task are refused. The approval name changes with the task.
2
It starts “This releases” and names the tasks waiting on this one; tasks in work you may not open are counted, not named
Other tasks wait on this one, and you did not pick a Reason.
3
It says the task became done, or skipped, “a moment ago”
Someone else changed the task while you were looking at it.
4
“This project was canceled a moment ago. Nothing was changed.”
Someone canceled the project while you were looking at it.
No records

Checks

  • Look at the people on the task's card. Is your name there, marked You?
  • Look at the task's card for Waiting on this on My Tasks, or ask a manager which tasks wait on it.
  • Reload the page and look at the task's state again.

Fix

  1. Ask the person on the task, or a manager, to skip it. For a task that needs an approval, ask a person who may give that approval. Or ask a manager to put you on the task first: see Assign or reassign a task.
  2. Select Skip again and pick a Reason. For Other, type the reason in Details.
  3. Nothing to do: the task is already where someone else put it. Skip it again only if it is still active.
  4. Nothing to do on the task. A manager can reactivate the project: see Cancel and reactivate a project.

Confirm it worked

The dialog closes, and the task's card shows Skipped. Tasks that waited on it go ahead without it.

Who to ask

The person on the task, or a department manager. See Skip a task, and bring it back.