A file was not added

• A message headed “Not added:” and the file's name says “A file can be at most 100 MB.”, or “The file could not be uploaded. Check the connection, then add it again.”
• On a task in the Work panel, there is no Add file. On a project, a group or a Tech request, there is no gray area to drop files on and no Choose files under Files.
• A file you added is not in the list after its upload stopped part of the way.

1. The file is larger than 100 MB.
2. The connection dropped, or the page was closed, while the file was going up.
3. You can read the card and not work on it: you are an executive observer, or the work is canceled, its property or engagement is deleted, or its group is closed.

1. Make the file smaller, or split it, and add it again.
2. Add it again once the connection is back.
3. Ask someone who works on the card to add it, or a manager to reactivate the work or reopen the group. See Who can see and do what.

The file is first in the list under Files, which says you added it and on which day.

A manager of the project or the group, or Tech / Development when a file of the right size still does not go up. See Add files and comments to your work.